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Monday, January 22nd 2007 - 21:07 CET
New York City Mayor Michael Bloomberg announced that the nation’s largest city would be developing a system for accepting cell phone photos from citizens in its 911 and 3-1-1 call centers. A Connecticut company has already built a system that would do just that for the citizens of New York. PowerPhone, a leader in 911 training and technology, unveiled the first system for delivering cell phone photos from 911 callers right to call handlers in August of 2006 at the Association of Public Safety Communications Officials Annual Conference. The new technology, which is called Incident Linked Multimedia (ILM), is part of PowerPhone’s Total Response Computer Aided Call Handling software.




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