Web 2

Friday, August 17th 2007 - 15:02 CEST - Comments: 0

T he success of Web 2.0 services based on user-generated content has companies sitting up. At the same time, however, there is wide-spread apprehension regarding the degree to which the use of Web 2.0 principles can be applied to enterprise information management. “I run into a fair number of people who are skeptical about the actual business value of Web 2.0. Sure, they usually agree it’s a terrific new movement. But can you build and grow a real business with these ideas? There’s a whole aspect of Web 2.0 that can drive genuine business value and significant competitive advantage.

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Enterprise information management

Web 2.0 technologies provide a significant opportunity to improve flexibility in enterprise information management. However, it is not possible to employ the Web 2.0 concept for company information systems without modification, as these require a significantly greater degree of control over the published information and over access authorization (e.g. to protect intellectual property or for legal reasons).

 

Web 2.0 - Hyperwave Collaborative Information Management

When designing the Collaborative Information Management (CIM) platform, Hyperwave anticipated the success of Web 2.0 and integrated its most important principles into the fundamental structure. To achieve currency of content - one of the key Web 2.0 features - Hyperwave used various real-time collaboration tools (chat, instant messaging, voice and video conferencing over IP, etc.) and an optimized publication process.

 

Enterprise Web 2.0 - CIM platform

Unlike many ECM systems, the CIM platform supports every phase in the document lifecycle, from creation and approval through to later-modification and deletion. Here the particular focus is on simply and quickly publishing documents. A workflow function significantly increases the speed with which content is generated and distributed, without compromising security. Published information can be found within a matter of seconds via the Web interface or using a full-text search. An integrated version management ensures that users receive the latest versions and that employees always use the same document. Document access is managed using a reliable role-based access control (RBAC) function. Companies can thus achieve an ideal balance between an uncomplicated and rapid information supply, and content and authorization control using a CIM platform.

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