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Mobility research
"Business customers, who have enjoyed tremendous efficiency gains from mobile services, have traditionally bought mobile services from telecommunications operators," says principal analyst Dan Shey. "This dominance is changing as a result of a mobile ecosystem that is expanding and growing increasingly competitive while at the same time becoming ever more interconnected." New mobile capabilities created with new device technologies, access technologies, and new applications and services, are expanding the mobile ecosystem. And these technology enablers - as well as mobilization of desktop applications and services - are in turn increasing competition and providing more choice for the mobile customer.
Highly interconnected mobile ecosystem
"Yet," says Shey, "No one player can provide all the capabilities required to address the needs of the business customer, which results in a highly interconnected mobile ecosystem. This reality is fostering great opportunities, but also great complexities as traditional mobile companies, along with newcomers, try to decide how to adjust their capabilities, resources, and strategies for success."
Business Mobility research service
ABI Research's Business Mobility Research Service will help all participants in the new mobile ecosystem by identifying its opportunities and trends, and by providing thoughtful analysis that will help explain the complexities of this new environment. It addresses mobile applications, device platforms, air interface technologies, operating systems, and application middleware components.
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